Read the official Cancellation & Refund Policy of F2DF Pvt Ltd: cancellations before dispatch, return eligibility, refund timelines, special product notes, and jurisdiction.
If a customer changes their mind and wants to cancel the order, they must contact our Customer Care executive. The cancellation will be valid only after confirmation by our respective departments.
The return will be processed only if:
Payment Gateway Charges:
If you cancel an online payment without a valid reason, 3% payment gateway charges + GST will be deducted from the refund amount.
It is your responsibility to take a print of the manifest provided by F2DF while returning the product.
Email us at support@f2df.com within 7 days of your purchase. Include your order number and reason (optional but helpful).
Refunds are initiated after validation by our support team and when the returned product reaches our hub. You’ll receive an email/SMS confirmation with transaction details.
To complete your return: provide receipt/proof of purchase. Do not send the product back to the manufacturer.
Refunds are possible only if the product is unused, undamaged, in original packaging, and accompanied by the invoice/receipt. Refunds are processed once the product reaches F2DF’s premises.
For refund processing:
Germination of seeds depends on factors like soil, atmosphere, fertilizers, and watering. F2DF does not guarantee germination or harvest results, and refunds are not applicable for seeds.
F2DF reserves the right to change or update the terms at any time without prior notice. Please check this page periodically.
All disputes shall be subject to the exclusive jurisdiction of the courts of Narwana, Haryana.
